FAQ
Most Asked Questions
How do I get started?
Upon choosing your preferred package and duration, select 'Contact'. You'll be directed to our contact processing page. We're giving options like Paypal, Visa, Mastercard, or American Express. Following the purchase, you'll receive an invoice, and a team member will contact you via email to discuss the process and style choices in greater detail.
How does it work?
After placing your order and filling out our questionnaire, we'll proceed with the script, theme, storyboard, voice-over, and animation, typically within 1-2 weeks, depending on your chosen package and requested revisions. A dedicated project manager will be assigned to oversee your video, offering a 'done-for-you' approach for explainer/whiteboard packages and a 'done-with-you' approach for premium videos.
Can I get a longer video?
Certainly! Once you've selected your package, explore various duration options ranging from 30 seconds to 20 minutes on the scroll-down menu at the bottom. If you prefer customized length options, kindly reach out to us at db.zenithagency@gmail.com, and we'll be delighted to create a special offer tailored to your needs.
What If I Don't Like The Video?
We provide limitless revisions at no cost for every phase, ensuring your ultimate satisfaction with the completed video
Would it be possible to have a preliminary discussion with someone first?
Certainly! Feel free to reach out db.zenithagency@gmail.com and we'll gladly address any inquiries you might have.